Welcome to Gold World Diamond Ltd.
By accessing or using our website https://goldworlddiamondltd.com (“Site”) and purchasing our products or services, you (“customer,” “user,” “you”) agree to the following Terms & Conditions. If you do not agree, please refrain from using our Site or services.

1. Use of the Website

  • You must be at least 18 years old or have parental/guardian consent to use this Site.
  • You agree not to misuse the Site or attempt unauthorized access to our servers or data.

2. Product Information

  • We make every effort to display accurate product details, prices, and images.
  • Due to the handcrafted nature of jewellery, slight variations in weight, size, or appearance may occur.
  • Prices and availability are subject to change without prior notice.

3. Orders & Payment

  • All orders are subject to acceptance and availability.
  • Payment must be completed through our secure payment gateways at the time of purchase.
  • We reserve the right to cancel or refuse any order if fraud or unauthorized activity is suspected.

4. Delivery

  • We provide free home delivery within Bangladesh.
  • Estimated delivery times are provided at checkout but may vary due to unforeseen circumstances (e.g., courier delays, natural disasters).
  • Title and risk of loss transfer to you upon delivery.

5. Returns & Exchanges

  • Items may be returned or exchanged within [insert period, e.g., 7–14 days] of delivery, provided they are in original, unworn condition with all documentation.
  • Custom or engraved items may be non-returnable.
  • Shipping costs for returns may be the customer’s responsibility unless the product is defective or an error occurred on our part.

6. Lifetime Service

  • We offer complimentary lifetime services such as rhodium plating, polishing, and resizing, subject to normal wear and tear.
  • Services do not cover damage caused by accidents, misuse, or unauthorized repairs.

7. Loyalty Points Program

  • Participation in our Loyalty Points Program is subject to the separate Loyalty Points Terms & Conditions, which form part of this agreement.

8. Intellectual Property

  • All content on this Site—text, images, logos, designs—is the property of Gold World Diamond Ltd. and protected by copyright and trademark laws.
  • You may not reproduce, distribute, or use any content without written permission.

9. Privacy

  • Your use of our Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

10. Limitation of Liability

  • To the fullest extent permitted by law, Gold World Diamond Ltd. is not liable for indirect, incidental, or consequential damages arising from the use of our Site or products.
  • Our total liability for any claim shall not exceed the amount you paid for the product or service in question.

11. Indemnification

You agree to indemnify and hold Gold World Diamond Ltd., its directors, employees, and agents harmless from any claims, damages, or expenses arising from your use of the Site or breach of these Terms.

12. Changes to Terms

We may update or modify these Terms & Conditions at any time without prior notice. Updates will be effective immediately when posted on our Site.

13. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the People’s Republic of Bangladesh.
Any disputes shall be subject to the exclusive jurisdiction of the courts in Dhaka.

14. Contact Us

For questions or concerns about these Terms & Conditions, please contact:

Gold World Diamond Ltd.
Level-07, Block-B, Shop No-20,21
Bashundhara City Shopping Mall, Panthapath, Dhaka-1215
Phone: +8801714024921 / +8801670939785
Email: info@goldworlddiamondltd.com